Privacy Policy

1. Information We Collect

a) Personal Information

This website does not operate registration forms, newsletter sign-ups, or account creation. We do not actively solicit personal information from visitors.

If you contact us by email, we will receive the information you choose to provide in that message (such as your name and email address). We use this solely to respond to your enquiry.

b) Usage Data

When you visit this website, our hosting infrastructure automatically records standard server access log data, which may include:

• Your IP address (may be partially anonymised where required by law)
• Browser type and version
• Operating system
• Pages visited and time spent
• Date and time of your visit
• Referring URL

c) Cookies & Tracking Technologies

This website does not use advertising cookies, remarketing pixels, or behavioural tracking tools. Standard server-side access logs (described above) are the only form of data collection on this site.

2. How We Use Your Information

We use the data we collect to:

• Ensure the website operates correctly and securely
• Detect and prevent malicious activity, abuse, or security threats
• Monitor aggregate traffic patterns to improve content and performance
• Respond to enquiries sent to us directly by email

We do not use your data for targeted advertising, profiling, or to build marketing lists.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your data under the following legal bases:

• Legitimate interests — Processing server access logs to maintain the security and stability of this website (Article 6(1)(f) GDPR).
• Consent — If you contact us directly and provide personal information, you do so voluntarily.
• Legal obligations — Where we are required by law to retain or disclose data.

No automated decision-making or profiling takes place on this website.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only in the following limited circumstances:

• Service providers — Our hosting provider processes server access logs on our behalf as a data processor.
• Legal requirements — Where disclosure is required by applicable law, court order, or a request from a competent regulatory authority.
• Business transfers — In the event of a merger, acquisition, or sale of assets, data may be transferred to the relevant successor entity.

No other third parties receive personal data from this website.

5. Data Retention

We retain data only for as long as necessary for the purposes described above:

• Server access logs — Retained for a maximum of 90 days for security monitoring, then automatically deleted or anonymised.
• Email correspondence — Retained for the duration needed to resolve your enquiry, plus a reasonable period for follow-up (typically up to 12 months).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — Request a copy of the personal data we hold about you.
• Right to rectification — Request correction of inaccurate or incomplete data.
• Right to erasure — Request deletion of your personal data.
• Right to restriction — Request that we limit how we process your data.
• Right to object — Object to processing based on legitimate interests.
• Right to data portability — Receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at: support@tradesmart-education.com

If you are in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include HTTPS/TLS encryption for all traffic in transit and access controls on server infrastructure. However, no method of transmission or storage over the internet is 100% secure. We take all reasonable steps to protect your data but cannot guarantee absolute security.

8. Cookies

This website does not set advertising or tracking cookies. No cookie consent banner is displayed because no non-essential cookies are used.

Your browser may store standard session data as part of normal HTTPS communication. You can control cookie behaviour through your browser settings at any time.

9. Children's Privacy

This website is intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided personal information through this website, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• Email: support@tradesmart-education.com

We aim to respond to all privacy-related requests within 30 days. For complex requests we may extend this to 45 days and will notify you accordingly.